Samsung Health - Fixing Sync issues

Samsung Health steps not showing on the Walkingspree app? Follow the steps below to sync your steps with Walkingspree

Step 1 - Make sure that you have the newest version of the Samsung Health app

Step 2 -Verify that you have steps on your Samsung Health app

Step 3 - Open the Walkingspree app and tap the Menu icon located at the bottom of the screen.

Step 4 - From the sidebar menu, tap on “My Devices.”

Step 5 - Tap “Disconnect” next to Samsung Health to remove the current connection, then tap “Connect” to reconnect it.

Step 6 - Tap “OK” to grant the necessary permissions and allow your steps to sync.

Give it a few minutes to fully sync your steps and make sure you are connected to a strong internet connection.

NOTE: Do not force close the Walkingspree app so that it will continue running in the background or open the Walkingspree app at the end of the day to make sure the steps from your Samsung Health have transferred to Walkingspree.

If you're facing issues with syncing your Samsung Health with Walkingspree, you can reach out to us at support@walkingspree.com and we will be happy to get you connected.