Samsung Health - Fixing Sync issues

Samsung Health steps not showing on the Walkingspree app? Follow the steps below to sync your steps with Walkingspree:

1. Make sure that you have the newest version of the Samsung Health app
   
   
2. Verify that you have steps on your Samsung Health app
   
   
   
   
   
3. Open the Walkingspree app and click on the top left corner (the 3 horizontal lines)
   
   
   
   
   
   
4. Select "Connect Device"
   
   
   
   
5. Click on Disconnect next to Samsung Health
   
   
   
   
   
   
6. Click on Connect next to Samsung Health to Reconnect it
   
   
   
   
   
7. Tap "OK" 
   
   
   
   
   
   
   
8. Give it a few minutes to fully sync your steps and make sure you are connected to a strong internet connection

NOTE: Do not force close the Walkingspree app so that it will continue running in the background or open the Walkingspree app at the end of the day to make sure the steps from your Samsung Health have transferred to Walkingspree.

If you're facing issues with syncing your Samsung Health with Walkingspree, you can reach out to us at support@walkingspree.com and we will be happy to get you connected.