Walkingspree Support Desk

Help FAQs

• Account Setup and Access

  • Join Walkingspree
  • How do I retrieve my password or username?

• Fitbit FAQs

  • Connect Fitbit to Walkingspree
  • Connect Fitbit Account via Walkingspree Desktop
  • Fitbit Troubleshooting
  • Defective Fitbit
  • Lost Fitbit
  • Fitbit Zip Battery Draining Quickly
  • Restarting your Fitbit Zip
  • Replacing your Fitbit Device
  • Why does Fitbit's receipt show a different shipping value?
  • Desktop Syncing - Sharing Computers and dongles

• Garmin FAQs

  • Connect Garmin to Walkingspree

• Devices Connected via iPhone/Android Phone

  • ★ General Device and Mobile App Troubleshooting
  • Install Walkingspree (New) app
  • Google Fit for Android Devices
  • Apple Health for iOS Devices incl. Apple Watch
  • Samsung Wear Gear Connection
  • Misfit
  • Mi Band
  • VeryFit
  • Third Party Apps/Devices
  • Install Walkingspree (New) App (Android/iOS)
  • Uninstall Walkingspree App - Android/iOS
  • Registering and Syncing your INSPIRE with your Mobile App

• Defective Devices & Returns

  • Defective Fitbit
  • Replacing Fitbits/Garmins
  • Defective INSPIRE

• Navigating the Walkingspree Mobile App

  • Dashboard
  • Group Activity
  • Your Activity
  • Connect Device
  • Settings

• Navigating Walkingspree Website

  • Navigating the new Walkingspree website
  • Setting Goals
  • Distance
  • Badges
  • Nutrition Badge Challenges
  • Setting up the Food Tracker
  • Creating Custom Foods in the Food Tracker
  • Creating Custom Meals in the Food Tracker
  • Food Tracker Video Tutorials
  • Understanding Virtual Walks
  • Have a hotmail, Comcast or Yahoo email account?

• INSPIRE (Desktop Syncing)

  • INSPIRE 1411 Setup (light blue dongle)
  • INSPIRE and Daylight Savings Time
  • USB Upload
  • Read First Before Using Your INSPIRE with NAVY BLUE DONGLE
  • INSPIRE with NAVY BLUE DONGLE SOFTWARE SETUP
  • INSPIRE USB Upload
  • INSPIRE no steps on account
  • About the INSPIRE
  • Charging your Inspire

• Omron 324u

  • Setting Date and Time on Omron 324
  • I have the Omron HJ7324u, can I use the Omron Fitness website in combination with Walkingspree?
  • Switching from Omron HJ720 to the Omron HJ324
  • Help, I washed my Pedometer
  • Stride Length
  • Battery
  • Removing the Flashing T on your Pedometer (HJ-324U)
  • Omron HJ-324U Software installation and setup

• Omron HJ720

  • Pedometer Setup & PC Installation (Omron HJ720IT)
  • Found your lost pedometer?
  • I have the Omron HJ720ITC, can I use the Omron Fitness website too?
  • Battery Change
  • Help, I washed my pedometer
  • Pedometer disconnect/reconnect problem
  • Removing the Flashing BI on your Pedometer
  • No active Walkingspree account is associated with your upload key
  • Software is installed. Pedometer is plugged in but not uploading. (Omron HJ720IT)