Walkingspree can sync steps starting from the date your Walkingspree account is activated. Any steps recorded by your tracking device before your account was created cannot be synced. This is set up to ensure a fair environment for everyone participating in your organization's wellness program.
Having trouble syncing steps with an existing account?
If you already have a Walkingspree account and are experiencing syncing issues:
- Open your fitness tracking app (e.g., Apple Health, Google Fit, Fitbit, etc.) and ensure it’s recording your steps properly.
- Open the Walkingspree app.
- Tap the “Sync Steps” button located in the top-right corner of the screen.
Still need help? We're here for you!
Click the Chat icon in the app or email us at support@walkingspree.com.
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