If your Fitbit device is found to be defective within 30 days of purchase, Walkingspree will assist with returns, refunds, or exchanges.
For issues occurring after the 30-day period, please note that Walkingspree is unable to provide replacements. In such cases, you will need to contact Fitbit Support directly for assistance.
You can reach Fitbit by calling 1-877-623-4997 or by submitting a request through their support form: https://support.google.com/fitbit/#topic=14236398
Alternatively, you can visit the Fitbit support article to review the warranty claim process and submit your request directly: https://support.google.com/fitbit/answer/15852794
User Damaged Devices
Please keep in mind that if the damage is due to user mishandling, Fitbit does not offer out-of-warranty repairs and does not supply spare parts to third-party vendors.
Comments
2 comments
Good Morning, I have had my Fitbit for a couple of months now and it will not keep the correct time. What can I do? Thank you, Sandi Watkins
I been gone through same problem. what can I do? Anu Kulangara
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