How do I retrieve my password?

For the Walkingspree Mobile App:

Step 1 - Make sure you have the latest version of the Walkingspree app installed on your phone.

Step 2 - Open your Walkingspree mobile app.

Step 3 - Tap on "Log in" to start the login process.

Step 4 - Then, click on "Forgot your password?" — this will take you to the next screen.

Step 5 - Enter your Mobile Number, Email Address, or Username, and request a one-time login link.

Step 6 - You will receive an email with a link to reset the password. Tap on the link (if the email is not in the inbox folder, check the spam or junk folders)

Step 7 - Type the new password following the password rules, and hit Save. Tap on the Ok button to confirm the change

Step 8 - Check your email for the email confirmation

You can simply go back to the login page and enter the updated credentials and log into the account.

For the Walkingspree Website:

If you prefer using the website, you can also reset your password with a one-time use link.

Step 1 - Simply use your Email Address, Mobile Number, or Username to locate your account.

Step 2 - Reset your password by visiting this link: Reset Your Password

Step 3 - You will receive an email with a link to reset the password. Tap on the link (if the email is not in the inbox folder, check the spam or junk folders)

Step 4 - Tap on the Start password reset option

Step 5 - Type the password you would like to change, scroll all the way below and hit the Submit button

Step 6 - Once the Password is changed you will get a confirmation on the top of the page and an email confirmation

Password Requirements:

When choosing your new password, make sure it meets the following criteria:

• Length: At least 6 characters, but up to 16 characters are allowed.

• Character Options: You can use letters, numbers, and special characters. The allowed special characters are:

_ . , @ $ - ! # % ^ & * ( ) ? + : ; { }

Need more help? Feel free to reach out to us at support@walkingspree.com if you have any trouble. We’re here to assist you