1. Verify that you have the newest version of the Walkingspree mobile app downloaded.
Go to the App Store and search for "Walkingspree" and download.
*Please remember that you MUST reconnect your Apple Health account to your Walkingspree account after downloading the newest version of the Walkingspree app.*
2. The first sync between Apple Health and Walkingspree needs a strong internet (or mobile data) connection to fully link your account.
*It also may take a while to fully sync the first time, we thank you for your patience!*
3. If you joined Apple Health prior to July 1st, 2017 there is a chance your Apple Health App Permissions are incorrect.
See Photos on correct Permissions settings: