Follow

Replacing your Fitbit with your software

It is VERY important if you purchase a new Tracker to replace your existing Tracker that you do not create a new Fitbit account in the process. During the device setup, please be sure to select EXISTING USER and login with your active Fitbit credentials. 

2 Comments

  • Avatar
    Lisa Gulecki

    There isn't anything titled "Fitbit Connect" to open.

  • Avatar
    Andre Coleman

    Hi Lisa, Go to your profile, then click View Settings (the cogwheel). Next, click Settings. At this point you will see the add a New Device and continue to follow the steps. Hope this helps.

Article is closed for comments.