Follow

Battery Change

The battery lasts approximately 5-7 months and is a CR2032 battery found at most drug stores. Many participants find that the Energizer or Panasonic battery works well. Similarly, many users find that Rayovac batteries do not work well. You can also purchase 2 OEM batteries from Walkingspree for $5.50 including shipping by calling Customer Support or purchasing via the member shopping cart once logged into your Walkingspree account (STORE in the green menu).

When the battery is removed from the unit, the time of day and the data stored in the memory for the current hour will be deleted. The weight, stride length setting and the data stored in the memory up to the previous hour will not be deleted. The current day is automatically stored in the memory when the time reaches 12:00AM. Do not replace the battery at 12:00AM. For example: If you remove the battery at 11:59PM and replace the battery at 12:01AM the data for the previous day will be stored as the current day.

When the Battery Indicator appears on the display screen remove the old battery.

NOTE: When the battery indicator starts to blink, the unit stops counting, and the time is displayed as "--:--".

Take the battery out with a thin stick that is not easily breakable.

• DO NOT use a pair of metal tweezers or a screwdriver.
• Replace with a new CR2032 battery.
• Dispose of battery according to applicable local regulations.

NOTE: Setup a reminder in your calendar, outlook, etc. in advance, 5 months after you receive your pedometer to replace your pedometer battery. You will see a flashing symbol that looks like an infinity symbol but is actually a rectangle with an x through it (note: this is not the flashing BI symbol.). There is only a short time before seeing this symbol and the battery dying.

15 Comments

  • Avatar
    Denise Lukasiewicz

     

    recently recieved new batteries, one lasted a week, the second one lasted two days

  • Avatar
    Catherine Goodell

    Same for me. The Walkingspree betteries lasted less than a month. A new Energizer battery died after two days. This is clearly a problem with the pedometer, not the batteries.

  • Avatar
    Alex Partin

    Battery lasted 10 days.  I agree that this seems to be a design flaw with the pedometer.

  • Avatar
    Cathy Delbrugge

    I'm also having the same problem - I've went through 3 batteries, within a two week period...I though it was the pedometer...I tried a new pedometer and the battery did not even last three day...instead of replacing the battery - I took the battery out and put it back in - it seems to be working again but for how long is the question.  Can someone from Walkingspree response as to what is going on with the battery issue.

  • Avatar
    Sue Pavey

    Batteries have been lasting 2 weeks for the last 3 months. The previous 3 months before that, they were only lasting only a month. Doesn't matter what brand, or where I buy them. Mostly use Energizer, but have gotten them from Walking Spree also. Could this be an indication that the pedometer is dying?

  • Avatar
    Cyndi Atkeson

    Having the same problem with the batteries.............so many people saying the same thing, They should read these!!!

     

  • Avatar
    Mary Nowak

    I learned from calling customer service, there is a reset spot on the back of the pedometer (an arrow points to it) by resetting this should eliminate the low battery symbol & continue tracking your steps. Hope this helps.

  • Avatar
    Walkingspree Team

    Over time, the sensors in the pedometer can become damaged from humidity and bumping, this can impact the pedometer's ability to receive the voltage correctly from the battery. The pedometer IS very particular to brand, but if you have used a recommended brand and it still isn't working, then your pedometer will need to be replaced.

     

    Happy Stepping!

    Walkingspree Team

  • Avatar
    Margo Keblaitis

    This pedometer is a piece of crap and your website information is even worse!  The website will not give me the information I need no matter what i ask for!

  • Avatar
    Peg Loch

    Battery life getting shorter and shorter,  Changed in id April,  again in Mid July,  and today.   Will BCBSM be replacing these pedometers,  since they were not built to last a lifetime and appear to all be dying a slow death? 

  • Avatar
    Michelle Corsich

    BCBSM needs to be proactive and find another pedometer for members to use. Unless they are trying to set us up to fail so we are on the hook for higher deductibles, etc. because we can't prove we are adhering to our walking commitment?

  • Avatar
    Walkingspree Team

    BCN HBL members will be switching to a new device for January 2014. Stay tuned for more information. If your battery dying impacts your completion of a quarter, always submit a ticket so that we can provide that information to BCN HBL.

    Happy Stepping!

    Walkingspree Team

  • Avatar
    Kimberly Hewelt

    hello- been trying to send an email and cannot find the address..

  • Avatar
    Judith Engels

    Will we get the new pedometer for free?

     

  • Avatar
    Donald Nice

    I have had the new pedometer for less than three months and it appears that either the battery is dead or the unit has stopped working period.

Article is closed for comments.