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Found your lost pedometer?

If you find your lost Omron HJ720IT, it is VERY important that you DO NOT upload to your account with it, without contacting Walkingspree support to walk you through the correct process.

Your lost pedometer would have been sitting somewhere collecting days of zeroes and uploading will overwrite any days of steps in your account that you may have uploaded with your new pedometer with zeroes.

Happy Stepping!

Walkingspree Team

13 Comments

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    Simon Combs

    My replacement pedometer arrived monday. I'm looking for directionshould I up load now?

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    Walkingspree Team

    Hi Simon,

    Yes, go ahead and upload with your replacement pedometer. The first time you plug it in, it will ask for your username  and password one time.

    Happy Stepping!

    Walkingspree Team

  • Avatar
    Simon Combs

    No I haven't found the lost pedometer. I Uploaded the new one on 5/17. Do you have a record of successful upload

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    Ashley Hyde

    i just found a pedometer at my business site. is there any way we can check whose it is to avoid the cost of replacing?

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    Walkingspree Team

    Ashley: yes, please contact Customer Support so they can walk you through how to obtain the serial number.

    Simon: yes we do!

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    Marie Pierce

    I lost mine on vacation. Tried looking for it. How do I buy a new one?

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    Worline Felton

    I received my replacement a few months back and found my old one.  I put the old one in the drawer for just in case purposes.  I have recently lost the replacement and would like to start using the old one again.  I tried to contact customer support but noone answers.  Please help!

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    Eddie Gray
    My husband plugged in his old one with calling support and it erased his data. Can it be fixed?
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    LaRonn Dolley
    I lost my old pedometer.. Received a replacement but it was the Omron HJ-324U instead of Omron HJ-720 that I've had for 2 years. Now I can't upload my steps into the walking spree program that my insurance company requires me to. Help!
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    Felisha Montgomery

    my fitbit fell out of the holder in the garage while i was getting in the car and i ran over it.....how do i use my omron until i get a replacement, im only 15000 steps away from my goal that has to be done by the 31st of this month....please help!!!!!

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    tori sanders

    I lost mine and did not get a replacement for a couple of weeks.  Is there anyway for those two weeks to be deducted so I reach my average goal steps?

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    Diane Silas

    Walkingspree can close my ticket as I have my fitbit and it is synced.

    Thank you, Diane J. Silas

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    Kiara Jackson

    I found my other one and i think it wiped my steps out. what can I do to change this. I can't unload from home and I been out of week for two weeks 

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